该内容是考试会涉及到的知识点，北京张博士医考中心搜集整理，请参考。

　　①表达歉意

　　?I sincerely apologize to you for…

　　?I am indeed very sorry for…,but believe I had no intention to…

　　?I am writing this letter to apologize to you for my failing to…

　　②解释苦衷

　　?…due to my toothache/traffic accident/traffic jam

　　?…as the things is quite beyond my power to do

　　?…because I have to deal with the urgent business assigned by my boss

　　③提出补偿建议+再次道歉

　　?I want to know if we could…

　　?I wonder whether it is possible that I make up the loss by…

　　?Please forgive me for/accept my deepest apology for…

　　?I do hope that you can understand my situation and accept my apology.

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